Terms and Conditions

HomeTerms and Conditions

Last Updated: November 1 , 2024

AGREEMENT TO OUR LEGAL TERMS

Welcome to PHANTOMKEYS GAMES LIMITED (“Company”, “we”, “us”, or “our”). We are a company registered in the United Kingdom at 85 Great Portland Street, First Floor, London W1W 7LT.

These Terms and Conditions (“Terms”) govern your access to and use of our website https://phantomkeys.com (the “Site”), as well as any related products and services that refer or link to these Terms (collectively, the “Services”).

PhantomKeys is a digital platform offering instant access to digital games and gift cards. We ensure secure transactions, fast delivery, and 24/7 customer support, providing gamers with a seamless experience across a wide variety of platforms.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents may be posted on the Services from time to time and are hereby expressly incorporated by reference. We reserve the right to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission and be directly supervised by their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Terms prior to you using the Services.

We recommend that you print a copy of these Terms for your records.

Table of Contents
  1. Our Services
  2. Our Responsibility for Goods and Services
  3. Intellectual Property Rights
  4. User Representations
  5. User Registration
  6. Products
  7. Purchases and Payment
  8. Refunds Policy
  9. Prohibited Activities
  10. User Generated Contributions
  11. Contribution License
  12. Guidelines for Reviews
  13. Services Management
  14. Privacy Policy
  15. Copyright Infringements
  16. Term and Termination
  17. Modifications and Interruptions
  18. Governing Law
  19. Dispute Resolution
  20. Corrections
  21. Disclaimer
  22. Limitations of Liability
  23. Indemnification
  24. User Data
  25. Electronic Communications, Transactions, and Signatures
  26. Miscellaneous
  27. Contact Us
1. Our Services

The information provided when using our Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Individuals who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Our Responsibility for Goods and Services
2.1 Provision of Goods and Services
  • PHANTOMKEYS GAMES LIMITED is responsible for supplying the goods and services offered on our Site, including digital games and prepaid cards.
  • We ensure that all products and services provided are as described, of satisfactory quality, and fit for their intended purpose.
2.2 Customer Satisfaction
  • We are committed to delivering secure transactions, fast delivery, and 24/7 customer support to provide you with a seamless experience.
  • If you encounter any issues with our goods or services, please contact us at privacy@phantomkeys.com, and we will address your concerns promptly.
2.3 Liability for Goods and Services
  • We accept full responsibility for any loss or damage you might suffer due to goods or services provided by us that do not meet the standards outlined in these Terms, except where such loss or damage is not reasonably foreseeable.
  • Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.
3. Intellectual Property Rights
3.1 Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws, and various other intellectual property rights and unfair competition laws and treaties around the world. The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.

3.2 Your Use of Our Services

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services; and
  • Download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use.

Except as expressly provided in these Terms, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please contact us at privacy@phantomkeys.com.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of these Terms and your right to use our Services will terminate immediately.

4. User Representations

By using the Services, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete.
  2. You will maintain the accuracy of such information and promptly update it as necessary.
  3. You have the legal capacity and agree to comply with these Terms.
  4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services.
  5. You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise.
  6. You will not use the Services for any illegal or unauthorized purpose.
  7. Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

5. User Registration

You may be required to register an account to access the Services. You agree to keep your password confidential and are responsible for all activities under your account. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

6. Products

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

7. Purchases and Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • Google Pay
  • Apple Pay

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update your account and payment information so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as required. All payments shall be in Euros (€).

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

8. Refunds Policy

Please review our Return Policy posted on the Services prior to making any purchases.

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. You agree not to:

  • Systematically retrieve data or content to create a collection or database without our written permission.
  • Trick or defraud us and other users, especially to obtain sensitive account information.
  • Circumvent, disable, or interfere with security-related features of the Services.
  • Disparage, tarnish, or harm us and/or the Services.
  • Use any information obtained from the Services to harass or harm another person.
  • Make improper use of our support services or submit false reports of abuse.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing or linking to the Services.
  • Upload or transmit viruses or other harmful material.
  • Engage in any automated use of the system, such as using scripts or data mining tools.
  • Attempt to impersonate another user or person.
  • Interfere with the Services or networks connected to the Services.
  • Harass, annoy, intimidate, or threaten our employees or agents.
  • Use the Services as part of any effort to compete with us.
10. User Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials (collectively, “Contributions”).

By posting your Contributions, you represent and warrant that:

  • You own or have the necessary licenses and rights to use and authorize us to use your Contributions.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions do not violate any applicable law or regulation.
  • Your Contributions are not defamatory, obscene, or invasive of privacy.
  • Your Contributions do not infringe any proprietary rights of any third party.

We reserve the right to remove or edit any Contributions at any time without notice.

11. Contribution License

By posting your Contributions, you grant us an unrestricted, worldwide, perpetual, irrevocable, non-exclusive, transferable, royalty-free license to use, copy, reproduce, sell, publish, broadcast, reformat, translate, and distribute such Contributions for any purpose.

You waive all moral rights in your Contributions and warrant that moral rights have not otherwise been asserted.

12. Guidelines for Reviews

When posting a review, you must comply with the following criteria:

  1. You should have firsthand experience with the product or service being reviewed.
  2. Your reviews should not contain offensive or inappropriate content.
  3. Your reviews should not contain discriminatory references.
  4. You should not be affiliated with competitors if posting negative reviews.
  5. You should not post false or misleading statements.
  6. You may not organize a campaign encouraging others to post reviews.

We may accept, reject, or remove reviews at our sole discretion.

13. Services Management

We reserve the right to:

  • Monitor the Services for violations of these Terms.
  • Take appropriate legal action against anyone who violates the law or these Terms.
  • Remove or disable any Contributions.
  • Otherwise manage the Services to protect our rights and property.
14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

Please be advised that the Services are hosted in Germany. If you access the Services from other regions with different data protection laws, you are transferring your data to Germany and consent to such transfer.

15. Copyright Infringements

We respect the intellectual property rights of others. If you believe any material available on or through the Services infringes upon any copyright you own or control, please notify us using the contact information provided below.

16. Term and Termination

These Terms remain in full force while you use the Services. We reserve the right to deny access to the Services to any person for any reason, including for breach of these Terms.

If we terminate or suspend your account, you are prohibited from registering a new account under your name or any alias.

17. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We will not be liable for any modification, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience technical issues or need to perform maintenance, resulting in interruptions.

18. Governing Law

These Terms are governed by and interpreted following the laws of England and Wales. PHANTOMKEYS GAMES LIMITED and you agree to submit to the non-exclusive jurisdiction of the courts of London.

19. Dispute Resolution
Informal Negotiations

To resolve any dispute, controversy, or claim related to these Terms (a “Dispute”), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Any Dispute arising from the relationships between the parties shall be determined by one arbitrator in accordance with the Arbitration and Internal Rules of the European Court of Arbitration. The seat of arbitration shall be London, England. The language of the proceedings shall be English.

Exceptions

The parties agree that certain Disputes are not subject to arbitration, including those seeking to enforce intellectual property rights or claims for injunctive relief.

20. Corrections

There may be information on the Services that contains typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update the information on the Services at any time without prior notice.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.

22. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

23. Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand made by any third party due to or arising out of:

  1. Your Contributions.
  2. Use of the Services.
  3. Breach of these Terms.
  4. Violation of the rights of a third party.
24. User Data

We will maintain certain data that you transmit to the Services for managing performance. You are solely responsible for all data you transmit and agree that we have no liability for any loss or corruption of such data.

25. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.

26. Miscellaneous

These Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to enforce any right or provision of these Terms will not operate as a waiver of such right or provision.

If any provision of these Terms is unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions.

27. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

PHANTOMKEYS GAMES LIMITED
85 Great Portland Street, First Floor
London W1W 7LT
United Kingdom
Email: privacy@phantomkeys.com

These Terms and Conditions were last updated on November 1, 2024.

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